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Best Practices for Chat/Ask a Librarian

Considerations/guidelines for successfully answering Chat Questions/ Emails and questions submitted to TWU's Ask a Librarian Service

Practice Questions to Answer

Below are eight questions submitted to TWU's Ask a Librarian or Chat service in the past. Following each question is a survey link for you to write how you would answer this question. You can use the FAQ pages, information from University / Library pages to provide an answer. Once these have been submitted someone will review your answers with you. 

Question #1

I am the outgoing secretary/historian for AAUW-TX and will, therefore, have materials to send to the library for the AAUW archives.  Most of the materials will be electronic but I have some hard copies, some of which was given to me by a long time member and may already be in the archives. With whom should I correspond about the materials?

Question #2

I am working on a final PowerPoint presentation and will be submitted to turn it in. I was encouraged to use images by my professor. I was confused on how exactly to cite images using APA format. Also, is there a database or website that you can suggest where I can find images? My report deals with healthcare and electronic medical records. Any suggestions would be greatly appreciated. Thanks in advance.

Question #3

I live in Little Elm, just East of Denton. I'm a science writer in need of a book called Advanced Nutrition and Human Metabolism, 6th Edition. Authors: Sareen S. Gropper and Jack L. Smith ISBN-10: 1133104053 | ISBN-13: 9781133104056 Do you have this book? If so, how can I check it out? I'm not currently a student

Question #4

 

Hi there, I am a 3rd year Undergraduate Physical Education student from the University of Chichester, England, and currently writing my dissertation on Primary Initial teacher training and the confidence levels and attitudes of the preservice teacher. Much has been written, particularly from Morgan (2002-2008) regarding this subject and has based their questionnaires on an instrument developed by a M.L.Toulmin (1973). Please see the reference below Toulmin, M.L. (1973). The development of an original instrument to measure the expressed attitudes of children toward the elementary school program of physical education. Unpublished master's thesis, Texas Woman's University. Microform Publications (Acc No.16716. Classification No. UD76#270): International Institute for Sport and Human Performance, University of Oregon, Eugene. Is there the possibility you have an e-copy of this thesis at all? I would really like to look at what is included within the instrument which has based many a questionnaire in numerous journals looking to investigate teachers preferences and attitudes. I believe this to be a possible huge help to my research. I look forward hearing your response.

Question #5

  I am a current student at TWU and need some assistance in... 

1) Helping me locate the following article:

Santoro, D., Bellinghieri, G., & Savica, V. (2011). Development of the concept of pain in history. Journal Of Nephrology24 Suppl 17S133-S136.doi:10.5301/JN.2011.6481

    The article was pulled through Medline Plus using the TWU Library.

2) Help me locate another article similar to the article above and how I would go about looking for the article?

3) What search terms would I use and how would I find an article in full text? 

4) Where can I find help with APA citation in that database? 

5) Once I locate the article, how do I save the PDF to my computer for future reference?

Question #6

Hello, we have quite a few out -of-date professional books (hardback & paperback) that we would like to get rid of. Would you be interested in them? Most of them are in the counseling/family therapy area.

Question #7

I received a message that I can not order transcripts due to a hold by the library. What is this about?

 

Question #8

 

I will be graduating this December with my Masters in History. Once I graduate, will I be able to have continued access to the library data bases for further research?