Library & Information Studies
Welcome to the TWU Libraries' Library & Information Studies subject guide! Here you will find a variety of research, news, and information sources related to library and information studies.
TWU School of Library & Information Studies
School of Library & Information Studies
Stoddard Hall, Room 404
P.O. Box 425438
Denton, TX 76204-5438
940.898.2602 (Phone)
940.898.2611 (Fax)
slis@twu.edu
P.O. Box 425438
Denton, TX 76204-5438
940.898.2602 (Phone)
940.898.2611 (Fax)
slis@twu.edu
Recommended Books
Call Number: Z711 .R79 2000
ISBN: 1555707319
How do libraries deal with angry comments on their websites, blogs, or social networks? Does having a security staff actually help defuse angry users? How can library staff members best respond to frustrated users who get angry in a chat reference setting? Here, renowned library consultant Rhea Rubin deals with these questions and more in Defusing the Angry Patron: A How-To-Do-It Manual for Librarians, Second Edition.
Call Number: ZA3075 .B87 2003
ISBN: 083891053X
From Booklist
This second edition covers 50 exercises (up from 35) and includes two new chapters—“What Is Information?” (chapter 2) and “Assessment” (chapter 11). For the most part, chapter progression mirrors the sequence of a typical information literacy course, starting with “Getting Ready for Research” and moving through “Books and Catalogs,” “Periodicals and Databases,” and “The Web and Scholarly Research.” For each exercise, the authors provide a goal, a description, and tips for conducting the exercise.
This second edition covers 50 exercises (up from 35) and includes two new chapters—“What Is Information?” (chapter 2) and “Assessment” (chapter 11). For the most part, chapter progression mirrors the sequence of a typical information literacy course, starting with “Getting Ready for Research” and moving through “Books and Catalogs,” “Periodicals and Databases,” and “The Web and Scholarly Research.” For each exercise, the authors provide a goal, a description, and tips for conducting the exercise.
Suggested Databases
Library & Information Studies News
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Library of the Future
Meet Buffy Hamilton, The Unquiet Librarian, and follow her Unquiet Library blog. She recently won the AL21C's Cutting-Edge Library Service Recognition. You can read more about her in the School Library Journal.
Subject Librarian |
 Greg Hardin  Contact Info Texas Woman's University Libraries Rm 324B P.O. Box 425528 Denton , Texas 76204 (w) 940-898-3712 (fax) 940-898-3808 Send Email Links: Profile & Guides |
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