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Interlibrary Loan/Document Delivery: Interlibrary Loan / Document Delivery

Services on Interlibrary Loan

Instructions to TWU Library ILLiad
Found the perfect article and it's not available full-text.  Most books and articles can be requested from other libraries:
  • articles are delivered to you online
  • books are held at the library for pick-up or mailed to you it you live over 35 miles, see map
  • books may be mailed to you for an extra cost of $10 each

Important Links about Interlibrary Loan

Contact Information

Interlibrary Loan

Phone:  940-8983728

Interlibrary Loan Request

Click on box above to make request.  You will need your Pioneer Portal Username and Password.


You will see the page says Illiad but not to worry, they are the same.

Order Interlibrary Loan Process

From the citation to the Interlibrary Loan order process:

How to request an article from a Database

Find citation, example:



Check to make sure not available, click on FIND FULL-TEXT

You will get a new screen that says:

  • This is not currently available in full text, please use the article delivery service at this URL to make a request = request link

Click on the link at the end "request link"..






Click on NEW REQUEST - ARTICLE on the left column

Fill out the form.  Click SUBMIT REQUEST when done


When you receive an article on Interlibrary Loan

In your e-mail you will receive a note like this:


 Click on the link above

Enter in your Portal username and password.


Click on the link on the left that says VIEW;  ELECTRONICALLY RECEIVED ARTICLES

 Click on the View (PDF Document icon) for the article you wnat to read.  The first page will be a form and the second page starts the article.