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From the citation to the Interlibrary Loan order process:
Find citation, example:
See PDF FILE.
Check to make sure not available, click on FIND FULL-TEXT
You will get a new screen that says:
Click on the link at the end "request link"..
Login with your PIONEER PORTAL USERNAME AND PASSWORD.
Click on NEW REQUEST - ARTICLE on the left column
Fill out the form. Click SUBMIT REQUEST when done
In your e-mail you will receive a note like this:
Click on the link above
Enter in your Portal username and password.
Click on the link on the left that says VIEW; ELECTRONICALLY RECEIVED ARTICLES
Click on the View (PDF Document icon) for the article you wnat to read. The first page will be a form and the second page starts the article.